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Investor Grievance Escalation Matrix

Equity

Details of Contact Person Address Contact No. Email Id Working Hours
Customer Care Shyam Ji Gupta 15/63-L Civil Lines Kanpur 7376325889 query@spfl.co.in 10:00 AM to
5:00PM
Head of Customer care Jitendra Chaturvedi 15/63-L Civil Lines Kanpur 7376335889 Jitendra@spfl.co.in 10:00 AM to
5:00PM
Compliance Officer Amit Agarwal 15/63-L Civil Lines Kanpur 8004807822 info@spfl.co.in 10:00 AM to
5:00PM
CEO Narendra Kumar Gupta 15/63-L Civil Lines Kanpur 9336814252 nkg@spfl.co.in 10:00 AM to
5:00PM

Depository Participant

Details of Contact Person Address Contact No. Email Id Working Hours
Customer Care Bharti Gupta 15/63-L Civil Lines Kanpur 7376325889 query@spfl.co.in 10:00 AM to
5:00PM
Head of Customer care Jitendra Chaturvedi 15/63-L Civil Lines Kanpur 7376335889 Jitendra@spfl.co.in 10:00 AM to
5:00PM
Compliance Officer Seema Agarwal 15/63-L Civil Lines Kanpur 9389190739 depository@spfl.co.in 10:00 AM to
5:00PM
CEO Narendra Kumar Gupta 15/63-L Civil Lines Kanpur 9336814252 nkg@spfl.co.in 10:00 AM to
5:00PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://investorhelpline.nseindia.com/NICEPLUS/ Please quote your Service ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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Registered Office

A-1662, Street No.15, G.F. Govind Puri, Kalka ji, New Delhi-110019

phone img +91 - 11 - 2327 0163

print img +91 - 11 - 2327 0163

mail img info@spfl.co.in

Corporate Office

15/63-L, Civil Lines, Kanpur-208001

phone img +91 -7376325889 & 7376335889

mail img info@spfl.co.in

Branch

Mumbai

623, 6th Floor PJ Tower Dalal Street, Fort Mumbai - 400001.

phone img +91 - 22 - 22722685

print img +91 - 22 - 2781 0403

mail img spflsecurities@spfl.co.in

COMPANY DETAILS

Stock Broker Name Registration Number Registered Address Head/Branch Address Contact No. Email ID
SPFL Securities Limited INZ000214237/IN-DP-543-2021 A-1662, Street No.15, G.F., Ground Floor, Govind Puri, Kalkaji, New Delhi-110019 15/63-L, Civil Lines, Kanpur-208001 (Head Office) 7376325889, 7376335889 info@spfl.co.in,
grievance@spfl.co.in,
depository@spfl.co.in

KEY MANAGERIAL PERSONNEL

Name Designation Mobile No. Email ID
Narendra Kumar Gupta Designated Director 9336814252 nkg@spfl.co.in
Prakhar Jain Designated Director 9918113388 prakhar.jain@spfl.co.in
Shailendra Gupta Non-Designated Director 9336333306 sg@spfl.co.in
Avadhesh Sharma Non-Designated Director 9335353110 avadheshs@knp.jagran.com
Amit Agarwal Compliance Officer 8004807822 amit@spfl.co.in

AUTHORISED PERSON DETAILS

Details of Active/Cancelled Authorised Persons AP Details